770 Build Management Group works with clients whose privacy matters to them as much as their homes do. This policy explains what we collect, why we collect it, how we use it, and the choices you have — including how our text messaging program works and what we will never do with your mobile information.
Who We Are
This Privacy Policy describes how 770 Build Management Group (“770 Build Management Group,” “we,” “us,” or “our”) collects, uses, and protects information about visitors to www.770build.com and about people who contact us, request portfolio access, or engage us for project management services.
We provide Owner Representation, Design Build Management, Construction Management, and Procurement Management for luxury residential projects. By using this website or providing us with your information, you agree to the practices described in this policy.
Information We Collect
Information you give us
We collect information you choose to provide, including:
- Contact details — your name, email address, and telephone or mobile number.
- Inquiry details — the information you submit when requesting portfolio access or beginning an inquiry, which may include your project type, location, scope, timeline, budget range, and how you were referred to us.
- Messages you send us — the content of enquiries and correspondence, including messages sent through the chat feature on this website.
- Communication preferences — including whether you have consented to receive text messages from us, and the date and time that consent was given.
Information collected automatically
When you visit the site, we and our analytics providers may collect standard technical information such as your IP address, browser type, device type, referring page, and the pages you view. This is used to understand how the site is used and to keep it working properly.
What we do not collect
We do not collect payment card details through this website. We do not knowingly collect sensitive personal information such as government identification numbers, financial account numbers, or health records through our web forms. Please do not submit that kind of information through this site; where a project requires it, we will arrange a secure means of transfer.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiry and assess whether we are the right fit for your project.
- Provide portfolio access and the materials you have requested.
- Communicate with you about a prospective or active project.
- Send you text messages, if and only if you have expressly opted in to receive them.
- Coordinate with the architects, designers, engineers, contractors, and vendors engaged on your project, where doing so is necessary to deliver our services.
- Maintain, secure, and improve this website.
- Meet our legal, insurance, tax, and record-keeping obligations.
We do not sell your personal information, and we do not use it for automated decision-making that produces legal effects.
Text Messaging (SMS) and Your Mobile Information
770 Build Management Group operates a text messaging program. Participation is entirely voluntary and is never a condition of engaging our services, receiving a proposal, or obtaining portfolio access.
How you opt in
You are added to our text messaging program only when you take a clear, affirmative action — such as ticking the SMS consent box on a form or in the chat window on this website, or texting our published number first. Consent boxes are never pre-ticked, and SMS consent is always separate from any other agreement.
No mobile information will be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties for any purpose other than the limited technical delivery of the messages you have asked to receive.
This applies to your mobile phone number, your opt-in status, and the date and time of your consent, without exception.
What we send
Messages may include replies to inquiries you have started with us, project coordination and scheduling updates, site access and walkthrough arrangements, and occasional company updates. Message frequency varies.
Costs
Message and data rates may apply. 770 Build Management Group does not charge for the messages themselves; any charges come from your mobile carrier under your own plan.
How to stop or get help
You may opt out at any time by replying STOP to any message from us. You will receive one confirmation message and then no further messages, unless you opt in again. For help, reply HELP to any message, or email Inquire@770build.com.
Delivery and carriers
Message delivery depends on your mobile carrier and is not guaranteed. Mobile carriers are not liable for delayed or undelivered messages.
How We Share Information
We do not sell your personal information, and we do not rent or trade it. We share information only in these limited circumstances:
- Project participants. To manage your project we share what is necessary with the architects, interior designers, engineers, consultants, contractors, artisans, and vendors engaged on it. We share only what each party needs to perform their role.
- Service providers. We use trusted vendors to run the business — for example our customer relationship platform, email and messaging providers, website host, and analytics provider. They may process your information only to perform services for us, under contract, and may not use it for their own purposes.
- Legal requirements. We may disclose information where we are required to by law, subpoena, or other legal process, or where we believe in good faith that disclosure is necessary to protect the rights, property, or safety of any person.
- Organisational change. If the business merges with or transfers its operations to another organisation, your information may be transferred as part of that change, subject to this policy.
Exception, stated plainly: the limited sharing described above does not extend to mobile information. Your mobile phone number and your SMS opt-in data are never shared with third parties or affiliates for marketing or promotional purposes, and are shared with our messaging provider only to the extent strictly necessary to deliver the messages you have requested.
Project and Property Confidentiality
Discretion is part of our service. We treat the identity of our clients, the location and specifications of their residences, project budgets, and the contents of their homes as confidential.
We do not publish client names, addresses, or identifying project photography without written permission. Our portfolio is provided on request rather than displayed publicly, and where a project appears in it we may present it without identifying the owner or the precise location.
Where a project requires it, we are willing to enter into a separate confidentiality or non-disclosure agreement. If you have specific confidentiality requirements, tell us and we will accommodate them.
Cookies and Analytics
This site uses cookies and similar technologies to remember your preferences, keep the site secure, and understand how it is used in aggregate. Most browsers let you refuse or delete cookies through their settings; some parts of the site may not function normally if you do.
We may use third-party analytics services that set their own cookies and collect usage data under their own privacy policies. We do not use your browsing data to build advertising profiles of individuals.
How Long We Keep Your Information
We keep personal information for as long as needed to provide what you have asked for and to meet our legal, insurance, tax, and record-keeping obligations. Project records are generally retained for the period required by law and by our insurers, which may extend for several years after a project completes. If you opt out of communications, we keep a minimal record of your opt-out so that we can honour it.
You may ask us to delete your information at any time, subject to records we are legally or contractually required to keep.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted transmission of data submitted through this site and restricted access to our systems and project files. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You may at any time:
- Unsubscribe from email using the link at the bottom of any marketing email we send.
- Stop text messages by replying STOP to any message.
- Request a copy of the personal information we hold about you.
- Ask us to correct information that is inaccurate or incomplete.
- Ask us to delete your information, subject to our legal and contractual obligations.
- Object to or restrict certain uses of your information.
To exercise any of these, email Inquire@770build.com. We will respond within the timeframe required by applicable law, and we will not discriminate against you for exercising any of these rights.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act. We honour verified requests under those laws.
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.
Links to Other Sites
Our site may link to other organisations, suppliers, or resources. We are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policy of any site you visit.
Changes to This Policy
We may update this policy from time to time. The effective date at the top of this page shows when it was last revised. Material changes will be posted on this page, and where a change affects our text messaging program we will make that clear. Continued use of the site after a change means you accept the revised policy.
Contact Us
If you have any question about this policy or about how we handle your information, please get in touch.
- Company
- 770 Build Management Group
- Inquire@770build.com